DC Area OD Practitioners Community of Practice
Topic: An Appreciative Approach for Thriving through Conflict
Session Description: Have you ever been stuck in a conflict? Have you wanted to resolve it but didn’t know how? Conflict is inevitable. And there’s an endless supply. The ways in which we understand and interpret conflict can lead us to adopt unhelpful strategies to address it, sometimes avoiding it or even escalating the conflict further.
The good news is that there are practical and proven techniques for effectively engaging in and navigating conflict. You can even move past surviving it to thriving and handling it well. Susan Levin and Rick Buccheri are both certified mediators and a facilitators, coaches, trainers and organization development practitioners, who use an appreciative approach to conflict to help people manage disputes with more positive and productive results. You will learn and practice these techniques so you can start applying them at work and at home.
Presenters: Rick Buccheri has been the director of programs at ADR Vantage since 2017. He provides direct consultation, mediation, facilitation, conflict coaching, and training for federal agencies, including TSA, FRB, EEOC, and USDA, and for corporations such as UPS and DevTech International. He currently oversees a national roster of over 137 professional practitioners, and has managed rosters of mediators as the mediation specialist at the office of the State’s Attorney in Rockville, the mediation manager at the Conflict Resolution Center of Montgomery County (CRCMC), and as the volunteer coordinator at Community Mediation in Baltimore City. He is currently the co-president of the board of directors at CRCMC, and recently led their quality assurance task force. He is a graduate of American University's Organizational Development Master's program. Rick has been a mediator and conflict resolution professional since 2006, and has served as a performance-based evaluator for Community Mediation Maryland. He designs and delivers training on topics of conflict engagement and is frequently a public speaker at universities including Johns Hopkins, University of Maryland, and George Mason University, and at conferences including the Center for ADR's 2016 & 2017 annual conferences.
Susan Levin is a mediator, facilitator, coach, trainer and organization development specialist. For more than 28 years, Susan has worked with thousands of employees from a variety of organizations in the United States and abroad focusing on leveraging individual and organizational strengths to bring out best practices and help clients achieve their optimal future vision.
As a mediator certified by the Supreme Court of Virginia, Susan facilitates dialogue between people in conflict so that they can find new ways to resolve their mutual problems. Susan also has extensive experience facilitating retreats for strategic planning, leadership development, teambuilding and resolving conflict for the United Nations, US Agency for International Development and other federal agencies, Daimler Mercedes and international non-profit organizations. In addition, she has led dialogue training at University of Virginia and lectured at American University, Johns Hopkins and University of Maryland. She is a contributing writer to the book, “The Insider’s Guide to Supervising Government Employees.”
Susan has a master’s degree in international affairs from The George Washington University. She completed a bachelor’s degree from the University of Florida focusing on the impact of culture on international development, after transferring from Tufts University.
CoP Leader: Mark Sachs, firstname.lastname@example.org.
Cancellation policy: Registrants should contact Mark if they need to cancel.
Additional notes: A $5.00 per person contribution is requested to help pay for rental of the room.